Introduction and Scope of This Privacy Policy
This Privacy Policy explains how MBM Bet collects, uses, shares, and safeguards personal information when individuals access its websites, mobile applications, products, and related services. It applies to visitors, registered users, applicants completing verification, and recipients of service communications. The Policy covers data gathered directly from users, automatically via devices and browsers, and through trusted service providers. It describes the categories of information processed, the purposes and legal bases for processing, retention periods, transfers, security measures, and user rights.
This document does not apply to third-party sites or services that integrate with MBM Bet but are governed by their own policies. By continuing to use MBM Bet’s services, users acknowledge that they have reviewed this Policy in conjunction with the platform’s Terms and any product-specific notices. MBM Bet may update this Policy to reflect legal, technical, or operational changes, and will indicate the effective date on the site or app where the Policy appears.
Who We Are and How to Contact Us (Including DPO)
MBM Bet is an online gambling operator providing casino and sportsbook services via web and mobile apps, including account management, gameplay access, and customer support. For privacy inquiries, individuals may contact MBM Bet using the channels listed in the “Contact” section of the website or app. MBM Bet designates a Data Protection Officer (DPO) to oversee compliance, advise on obligations, and act as a point of contact for users and regulators.
Requests regarding privacy rights, data access, correction, deletion, or complaints should be submitted through MBM Bet’s verified support portal or the dedicated privacy email address provided in-product. When contacting MBM Bet, requesters should include sufficient information to verify identity and describe the nature of the inquiry. Where local law requires, MBM Bet will provide additional contact details for regional representatives or supervisory authorities. MBM Bet aims to respond within legally mandated timeframes and will communicate outcomes and any required next steps transparently.
Information We Collect (Account, Usage, Device, and KYC Data)
MBM Bet collects information necessary to provide secure, compliant services. Account data may include name, date of birth, contact details, country, language, and account preferences. Usage data includes login timestamps, navigation paths, product interactions, session duration, transaction history, and customer support communications. Device and network data comprise IP address, device identifiers, browser type, operating system, app version, cookie identifiers, and approximate location derived from IP.
Where regulations require identity verification, KYC data may include government-issued identification, proof of address, payment method ownership evidence, and sanctions/PEP screening results processed by vetted providers. MBM Bet may also record consent states, marketing preferences, and risk-management flags. Information can be collected directly from users, automatically via cookies/SDKs, or from third parties (e.g., payment processors, KYC vendors) under contractual safeguards. MBM Bet processes only data relevant to the stated purposes and applies retention limits consistent with legal, tax, and anti-fraud obligations.
How We Use Your Information (Core Services, Compliance, and Support)
MBM Bet processes personal data to deliver core services, maintain platform integrity, and provide user support. Core uses include account creation, authentication, access to products, transaction processing, personalization, and service communications. Compliance uses include age and identity verification, prevention of fraud and abuse, security monitoring, incident investigation, sanctions screening, recordkeeping, and meeting legal, regulatory, and tax requirements. MBM Bet also uses data to improve performance and usability, conduct analytics, fix defects, and develop new features.
Customer support uses include responding to inquiries, resolving disputes, honoring responsible gaming settings, and managing marketing preferences. Where permitted, MBM Bet may use limited data for contextual recommendations and to measure the effectiveness of service messages. MBM Bet does not sell personal information. Any sharing with processors or partners occurs under contracts that restrict use to MBM Bet’s documented purposes, require appropriate security, and mandate deletion or return of data upon completion of services.
Legal Bases for Processing and Consent Management
MBM Bet relies on recognized legal bases to process personal data. Contract necessity supports activities required to create accounts, provide access, and process transactions. Legal obligation applies to KYC/AML checks, recordkeeping, and responses to lawful requests. Legitimate interests cover security, fraud prevention, service improvement, and non-intrusive analytics, balanced against user rights. Consent is used where required—such as certain marketing communications, optional cookies, or sensitive checks beyond legal necessity. Users can withdraw consent at any time without affecting prior lawful processing.
MBM Bet maintains records of consent, preference changes, and proof of opt-in where applicable. When legitimate interests are invoked, MBM Bet performs balancing tests and offers opt-outs where feasible. If processing is required by law or contract, declining may limit access to specific features. MBM Bet provides clear notices explaining purposes, bases, and choices, and enables rights requests through verified in-product channels.
Cookies and Similar Technologies (Preferences, Analytics, Advertising)
MBM Bet uses cookies, SDKs, and similar technologies to enable functionality, remember preferences, enhance security, and measure performance. Strictly necessary cookies support authentication, load balancing, and fraud prevention and cannot be disabled via the consent banner. Preferences cookies store language, region, and UI settings. Analytics tools help understand usage patterns, diagnose issues, and improve features; data is aggregated or pseudonymized where possible.
Advertising/marketing technologies may be used, where permitted, to deliver or cap promotional messages and measure effectiveness; users can manage consent via the banner and account settings. MBM Bet provides a cookie list describing categories, purposes, and lifespans, and honors regional frameworks (e.g., opt-in where required). Browser and device controls allow additional blocking or deletion. Disabling non-essential cookies may affect personalization but not core access. MBM Bet periodically reviews vendor implementations, updates consent records, and logs material changes in the Cookie Notice.
Sharing Your Data (Service Providers, Partners, and Authorities)
MBM Bet shares personal data only as necessary for stated purposes and under contractual safeguards. Service providers (e.g., payment processors, KYC/AML vendors, hosting, analytics, customer support, fraud-prevention tools) process data on MBM Bet’s instructions, must implement appropriate security, and are prohibited from using data for independent purposes. Business partners (such as licensed game studios or marketing delivery platforms) may receive limited data to enable features or honor user preferences.
Where legally required or permitted, MBM Bet may disclose information to authorities—including regulators, tax agencies, law enforcement, or courts—to comply with obligations, enforce terms, or protect users and the platform. Disclosures related to corporate transactions (merger, acquisition, restructuring) follow due diligence and notice requirements.
International Data Transfers and Safeguards
MBM Bet may transfer personal data to countries different from a user’s location, including to service providers and affiliates that support its global operations. When data moves across borders, MBM Bet implements recognized safeguards to protect it. These safeguards may include adequacy decisions issued by competent authorities, Standard Contractual Clauses (SCCs) or equivalent transfer agreements, and supplemental technical and organizational measures (encryption in transit and at rest, access controls, data minimization, and audit rights).
MBM Bet conducts transfer risk assessments to evaluate foreign legal environments and vendor practices, and it contracts only with processors that commit to comparable security and confidentiality. Users can request more information about transfer mechanisms and obtain copies of relevant contractual protections (subject to redactions for confidentiality) through MBM Bet’s verified privacy contact channels.
Data Retention: How Long We Keep Your Information
MBM Bet retains personal data only for as long as necessary to fulfill the purposes described in this Policy, including providing services, meeting legal and regulatory obligations, resolving disputes, and enforcing agreements. Typical retention timelines vary by category: account and transaction records are kept for statutory periods (e.g., anti-money-laundering, tax, and accounting requirements); KYC documentation is stored for the duration mandated by law after account closure; support communications are retained to evidence service quality and resolve claims; marketing preferences and consent logs are preserved to demonstrate compliance.
When retention no longer applies, MBM Bet deletes or appropriately anonymizes data according to secure disposal procedures. If deletion is technically infeasible, MBM Bet isolates data from active use and applies strict access controls until erasure is possible. Backup copies follow cyclical overwrite schedules. Users may request additional details about specific retention periods via MBM Bet’s verified support or privacy channels.
Your Privacy Rights and How to Exercise Them
Subject to applicable law, individuals may have rights over their personal data, including access, rectification, erasure, restriction, objection to certain processing (including direct marketing), and data portability. Where processing relies on consent, individuals can withdraw it at any time without affecting prior lawful processing. MBM Bet provides in-product tools and verified channels to submit requests; to protect security, MBM Bet may seek information to verify identity and scope.
MBM Bet responds within statutory timeframes and explains outcomes, including reasons if an exception applies (e.g., overriding legal obligations or the rights of others). Users can manage cookies and marketing choices via consent banners and account settings. Individuals also have the right to lodge a complaint with a competent supervisory authority. For efficient handling, MBM Bet encourages requesters to specify the data, timeframe, and processing context at issue.